Symmetria e-Services
You can speed up the launch and save operational costs by using our e-Services. We offer our customers a turnkey, inclusive of e-Store customization and deployment coupled with desired e-Services from hosting to e-Store operations.
Hosting and maintenance – We take care of the functionality, round-the-clock
- Superior levels of security and compliancy
- Customized to meet your infrastructure and cost requirements
- Instant Scalability
- Automated monitoring and alerts for immediate reaction
Cloud solutions are built on a standards-based managed platform using VMware technologies to provide clients with virtually unlimited resources. You purchase and consume memory, processing and storage based on your fast-changing business needs. No capital outlay means you eliminate obsolescence concerns and wasted capacity. We offer full data center service tailored to your e-store solution. We can provide a dedicated hosting service and own dedicated servers (in case needed) with sufficient bandwidth.
Every e-Store needs maintenance along evolving business needs and developed functionalities, but you might not want to hire a full-time operator. Our e-Store maintenance is the perfect solution. We include tailored maintenance with agreed SLAs to all of our customers.
Customer support – We take care of your customers
Outsourcing your customer support call center is a smart way to handle rapid growth or to save money. Our global 24/7 call centers offer several types of services, so consider all the areas that your e-business could benefit from customer support service to revenue handling and after sales functions.
MOR (Merchant of Record) – We take care of your sales
You can harness us to act as MOR on your e-Store. We will handle all the necessary sales procedures including revenue settlements.
E-Store manager – We take care of your e-Store operations
We can provide a part-time or full-time e-Store manager at your service. The result is professional and fully functional. You don’t need to have IT professionals on the payroll to successfully operate your e-Store daily activitites. We can manage the e-Commerce content on your behalf.
With our e-Commerce expertise and wide partner network we are able to offer also digital marketing, social media aspects and other communication plannig and execution.
Training services – Take control to your own hands
Learn to use the Content Management System and other e-Store functionalities. Our training gives you total control of the entire e-Store from making changes to your home page to posting news, changing banners and managing products - with just a couple mouse clicks.